Terms and Conditions of Sale
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OVERVIEW
This website is operated by Lily et SachaOn this site, the terms "we", "our" and "our" refer to Lily et Sacha. Lily et Sacha offers this website, including all the information, tools and services available to you, the user, subject to your acceptance of all the terms, conditions, policies and notices set out here.
By visiting this site and/or by purchasing one of our products, you enter into our "Service" and agree to be bound by the following terms ("General Conditions of Sale", "General Conditions of Sale and Use", "Conditions"), including the additional terms, conditions and policies referred to here and/or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users browsing the site, who are sellers, customers, merchants, and/or content contributors.
Please carefully read these Terms and Conditions of Sale and Use before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not accept all the terms and conditions of this agreement, then you must not access the website or use the services offered therein. If these Terms and Conditions of Sale and Use are considered to be an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.
All new features and tools that will be added to this store at a later date will also be subject to these Terms and Conditions of Sale and Use. You can consult the most recent version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by publishing the updates and/or changes on our website. It is your responsibility to consult this page regularly to verify if any changes have been made. Your continued use of the website or your access to it after the publication of any changes constitutes a acceptance of your part of these changes.
ARTICLE 1 – CONDITIONS FOR THE USE OF OUR ONLINE BOUTICS
By accepting these General Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person under your age to use this website.
The use of our products for any illegal or unauthorized purpose is prohibited, and you must also not violate the laws of your jurisdiction (including but not limited to copyright laws) in connection with the use of the Service.
You must not transmit worms, viruses or any other destructive code.
Any violation or violation of these Terms and Conditions of Sale and Use will result in the immediate termination of your Services.
Article 2 – GENERAL CONDITIONS
We reserve the right to deny access to services to any person at any time for any reason.
You understand that your content (excluding your credit card information) could be transferred unencrypted, implying (a) transmissions over various networks; and (b) changes to comply and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission on networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without express written permission from us.
The titles used in this agreement are included for your convenience, and will neither limit nor affect these Terms.
ARTICLE 3 – EXACTITY, EXHAUSTIVITY AND UPDATE OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or up-to-date. The content of this site is provided for information purposes only and should not be your sole source of information for decision-making, without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.
This site may contain some previous information. This prior information, by nature, is not up-to-date and is provided for information purposes only. We reserve the right to modify the content of this site at any time, but we do not have any obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – AMENDMENTS TO SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice and at any time.
We will not be liable to you or any other third party for any price change, suspension or interruption of the Service.
ARTICLE 5 – PRODUCTS
Some products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Return Policy.
We have done our best to display as clearly as possible the colors and images of our products that appear on our shop. We cannot guarantee that the display of colors by the screen of your computer will be accurate.
We reserve the right, without, however, being obliged to do so, to limit the sales of our products or services to any person, and in any geographical area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices may be changed at any time without prior notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any offer of service or product presented on this site is void where the law prohibits.
We do not guarantee that the quality of all products, services, information, or any other goods you have obtained or purchased will meet your expectations, or that any errors in the Service will be corrected.
Some of our articles will have to be used and preserved with caution, noting that:
- Our textiles because of their substance must be kept at a distance from a heat source, as it can be flammable.
Lily et Sacha cannot be held liable for any damage that has occurred as a result of misuse of its products.
Article 6 – ORDER
The buyer who wishes to purchase a product via the site must follow the online ordering process which includes an identification phase, a verification and validation phase of the products, a payment phase under the conditions provided and a confirmation phase of the order and settlement. Confirmation of the order entails acceptance of these conditions of sale, recognition of their full knowledge and waiver of their own purchase conditions or other conditions. All the data provided and the recorded confirmation will be proof of transaction. Lily et Sacha forward by e-mail the confirmation of the registered order which will be valid for acceptance of the order. Lily et Sacha reserves the right to refuse any order or delivery in the event of an existing dispute with the customer, refusal of authorization for payment by banking agencies and insurance, non-payment or partial payment. Lily et Sacha in no case may be engaged as such.
ARTICLE 7 – PAYMENT
The price is payable on the order in full and in one time. Online payment is made via secure system via Stripe or Paypal, so that no third party can have access to the data transmitted on this occasion. This payment will be made, unless the server is not available, immediately on the Internet.
ARTICLE 8 – DELIVERY AND TIME LIMITS
The products are shipped to the delivery address indicated by the customer by filling in the fields to be filled out at the time of the order. The supporting invoice is sent to the email address that the customer has provided.
The delivery address is the one indicated by the customer who states that he has communicated an exact and complete address, as Lily et Sacha's liability cannot be incurred on an incorrect address.
Lily et Sacha makes every effort to meet delivery times. The average delivery time for France is 7 to 20 working days, for Canada from 10 to 20 working days, for Spain, Belgium, Switzerland and Germany from 10 to 20 working days, for the United States from 15 to 25 working days. This period may vary depending on the period of the year, and the choice of product (some of our products require a longer design period) and can exceptionally reach 30 working days. However, Lily et Sacha cannot be held liable for the consequences of delay in delivery or loss of packages caused by a third party or by the customer or because of an unpredictable and insurmountable cause constituting a major force case. The risks are borne by the buyer from the moment the products left the premises of Lily et Sacha. In case of damage during transport, the reasoned protest must be formulated. to the carrier within three days of delivery.
Returns and Refunds
Each customer has the option of returning to our Canada-based return centre if the item does not suit him/her. A full refund of the order can therefore take place. The return shipping costs will then remain at the customer's expense. Please refer to our return policy for more details.
If your products have any manufacturing defects, send us a photo of the product in question within 48 hours of your receipt (in the original packaging if possible) to contact@lily-et-sacha.com accompanied by your order number. If there is a defect or non-conformity in an article, it is imperative to contact us within 48 hours of receipt of the order. After this period, the order is deemed to be compliant.
ARTICLE 9 – EXCUSSION OF FACTURATION AND ACCOUNTING INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change an order or come to cancel it, we may attempt to notify you by contacting the e-mail and/or the billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may seem to come from merchants, resellers or distributors.
You agree to provide up-to-date, complete and accurate order and account information for all orders placed on our store. You agree to update your account and other information, including your e-mail address, credit card numbers and expiry dates, quickly so that we can complete your transactions and contact you if necessary.
For more details, please see our Return Policy.
Prices
The prices shown on this merchant website are understood to include all taxes, excluding processing and transport costs, which are applied and detailed at the time of the order. Lily and Sacha reserves the possibility to modify its prices at any time; the products are invoiced on the basis of the rates in force at the time of validation of the order subject to availability. Lily et Sacha until the total payment of the price.
ARTICLE 10 – OPTIONAL TOOLS
We could provide you with access to third-party tools over which we do not monitor, control, or influence.
You acknowledge and accept that we provide access to such tools "as is" and "as available", without any guarantee, representation or condition of any kind and without any approval. We will not have any legal liability arising from or related to the use of these optional third-party tools.
If you use the optional tools offered on the site, you do so at your own risk and at your own discretion, and you should consult the conditions under which these tools are offered by the third-party supplier(s).
We could also, in the future, offer new services and/or features on our site (including new tools and resources).These new features and services will also be subject to these General Terms and Conditions of Sale and Use.
ARTICLE 11 – THIRD PARTIES' LINKS
Certain content, products and services available through our Service could include elements from third parties.
Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not guarantee or assume any liability for any content, website, product, service or other material accessible on or from these third-party websites.
We are not liable for any damage or damage related to the purchase or use of goods, services, resources, content, or any other transaction related to these third-party websites. Please read carefully the policies and practices of third-party parties and make sure that you understand them well before entering into any transaction. Complaints, complaints, concerns, or questions concerning the products of these third-party parties must be submitted to the same third-party.
ARTICLE 12 – COMMENTS, SUGGESTIONS AND OTHER USER PROPOSALS
If, at our request, you submit specific content (for example, to participate in contests), or if without our request, you send creative ideas, suggestions, proposals, plans or other elements, whether online, by e-mail, by mail, or otherwise (collectively, "comments"), you grant us the right, at any time and without restriction, to publish, copy, publish, distribute, translate and use otherwise and in any media any comment you send us. We are not and will not be required (1) to maintain the confidentiality of comments; (2) to pay compensation to anyone for any comment provided; (3) to respond to comments.
We may, but have no obligation to do so, monitor, modify or delete the content we consider, in our sole discretion, to be illegal, offensive, threatening, offensive, defamatory, pornographic, obscene or otherwise reprehensible, or that violates any intellectual property or these General Conditions of Sale and Use.
You agree that your comments will not contain any illegal, defamatory, offensive or obscene content, nor will they contain any computer viruses or other malware that could affect in any way the functioning of the Service or any other associated website. You may not use any false e-mail address, claim to be someone you are not, or try to mislead us and/or third parties as to the origin of your comments. You are fully responsible for any comments you publish and for their accuracy. We do not assume any of the following: liability and disclaim any commitment to any comment you publish or any other third party publishes.
ARTICLE 13 – PERSONAL INFORMATION
The submission of your personal information on our store is governed by our Privacy Policy. Click here to view our Privacy Policy.
ARTICLE 14 – ERRORS, INEXACTITUDES AND OMISSIONS
There may be information on our website or in the Service that may contain typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, changes or updates to information or cancellations of orders, if any information in the Service or on any other associated website is inaccurate, at any time and without notice (including after you have placed your order).
We are not required to update, modify or clarify the information in the Service or on any other associated website, including but not limited to price information, unless required by law. No defined date of updating or updating in the Service or on any other associated website should be taken into account to conclude that the information in the Service or on any other associated website has been modified or updated.
ARTICLE 15 – PROHIBITED USES
In addition to the prohibitions set out in the General Terms and Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to induce third parties to carry out or take part in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, injure, defaming, slander, denigrating, intimidating or discriminating anyone on the basis of sex, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to televert or transmit viruses or any other malicious code that We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.
ARTICLE 16 – EXCLUSION OF GUARANTEE AND LIMITATION OF RESPONSIBILITY
We do not guarantee or claim under any circumstances that your use of our Service will be uninterrupted, fast, secure or error-free.
We do not guarantee that the results that could be achieved through the use of the Service will be accurate or reliable.
You agree that from time to time, we may delete the Service for indefinite periods of time or cancel the Service at any time without prior notice.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated otherwise on our part) provided "as is" and "as available" for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied guarantees of marketing or market quality, adaptation to a particular use, durability, title and absence of infringement.
Lily and Sacha, our directors, managers, employees, affiliates, agents, contractors, trainees, suppliers, service providers and licensors may under no circumstances be held liable for any injury, loss, claim, direct, indirect, incidental, incidental, punitive, special, or consequential damage of any kind whatsoever, including but not limited to loss of profits, revenues, savings, data, replacement costs or similar damages, whether contractual, criminal (even in the event of negligence), strict or other liability, resulting from your use of any service or product from this Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any error or omission in any content, or to any other claim relating in any way to your use of the Service or any product, including but not limited to any error or omission in any any loss or damage of any kind arising out of the use of the Service or any published, transmitted, or otherwise made available through the Service, even if you have been notified of the possibility that they may occur. Because certain States or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.
Article 17 – COMPENSATION
You agree to indemnify, defend and protect Lily et Sacha, our parent company, our subsidiaries, affiliates, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, trainees and employees, in respect of any claim or claim, including reasonable attorney's fees, made by any third party as a result of or arising from your violation of these General Terms and Conditions of Sale and Use or the documents to which they refer, or of your violation of any law or rights of a third party.
ARTICLE 18 – DISSOCIABILITY
In the event that a provision of these General Terms and Conditions of Sale and Use is deemed to be illegal, null or inapplicable, this provision may nevertheless be applied to the fullest extent permitted by law, and the non-applicable part shall be considered to be dissociated from these General Terms and Conditions of Sale and Use, such dissociation shall not affect the validity and applicability of all other remaining provisions.
ARTICLE 19 – RESILIATION
The obligations and responsibilities incurred by the parties prior to the date of termination shall remain in effect after the termination of this Agreement for all purposes.
These General Terms and Conditions of Sale and Use are effective unless and until they are terminated by you or not. You may terminate these General Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease to use our Site.
If we judge, in our sole discretion, that you fail, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without warning you in advance and you will remain responsible for all amounts owing until the date of termination (which is included), and/or we may deny you access to our Services (or any part thereof).
ARTICLE 20 – INTEGRALITY OF THE AGREEMENT
Failure by us to exercise or apply any right or provision of these Terms and Conditions of Sale and Use should not constitute a waiver of this right or provision.
These Terms and Conditions of Sale and Use or any other policy or operating rule that we publish on this site or in relation to the Service constitute the entire agreement and agreement between you and us and govern your use of the Service, and replace all communications, proposals and agreements, prior to and contemporaneous, oral or written, between you and us (including, but not limited to, any earlier version of the Terms and Conditions of Sale and Use).
Any ambiguity as to the interpretation of these General Terms and Conditions of Sale and Use shall not be construed as a disadvantage to the editorial party.
ARTICLE 21 – APPLICABLE LAW
These General Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide Services to you will be governed and interpreted under French laws.
ARTICLE 22 – AMENDMENTS TO GENERAL CONDITIONS FOR SALE AND USE
You can view the latest version of the Terms and Conditions of Sale and Use at any time on this page.
We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by publishing updates and changes to our site. It is your responsibility to visit our site regularly to verify if any changes have been made. Your continued use of or access to our site after any changes to these Terms and Conditions of Sale and Use are accepted.
ARTICLE 23 – COORDINATED
Questions regarding the General Terms and Conditions of Sale and Use should be sent to contact@lily-et-sacha.com
