Privacy Policy
Lily et Sacha Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit lily-and-sacha.com (the "Site") or that you make a purchase there.
PERSONAL INFORMATION RECEIVED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information on the individual web pages or products that you visit, the websites or search terms that allowed you to arrive on the Site, as well as information about how you interact with the Site. We designate this information collected automatically as "Information about the device".
We collect Device Information using the following technologies:
FILE WITNESSES (COOKIES)
Here is a list of cookies that we use. We have listed them here so that you have the option to choose whether or not you want to allow them.
_session_id, unique session identifier, allows Shopify to store your session information (referencing, return page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider's internal statistical tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to one shop per single customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.
- The "log files" follow the activity of the Site and collect data such as your IP address, the type of browser you are using, your Internet access provider, your reference and output pages, and your time stamping data (date and time).
- "Invisible pixels", "tags" and "pixels" are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including your credit card numbers), email address and telephone number. This information collected automatically is referred to as "Order Information".
When we use the term "Personal Information" in this Privacy Policy, we refer to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
As a general rule, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange the shipment of your order and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:
communicate with you;
assess potential fraud or risk; and
when this corresponds to the preferences you have given us, provide you with information or advertising about our products or services.
We use the Device Information (especially your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analyses on how our customers travel and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
SHARE YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about the use of your Personal Information by Shopify, please visit the following page: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site – to learn more about the use of your Personal Information by Google, please visit the following page: https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a summons, search warrant or any other legal request for information we receive, or to protect our rights.
BEHAVIOURAL ADVERTISING
As indicated above, we use your Personal Information to provide you with targeted advertising or marketing messages that we believe may interest you. For more information on how the targeted advertising works, you can consult the Network Advertising Initiative (NAI) information page at the following address: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can refuse targeted advertising here:
SOME CURRENT LINKS:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
In addition, you can refuse some of these services by visiting the Digital Advertising Alliance deactivation portal at the following address: https://optout.aboutads.info/?c=3&lang=fr.
DO NOT FOLLOW
Please note that we do not change the data collection of our Site and our usage practices when we detect a "Do not follow" signal on your browser.
YOUR RIGHTS
If you are a European resident, you have a right of access to the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details specified below.
In addition, if you are a European resident, please note that we process your information in order to fulfill our contractual obligations to you (e.g. if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside Europe, including Canada and the United States.
DATA RETENTION
When you place an order through the Site, we keep the Information about your order in our folders, unless and until you ask us to delete it.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may need to amend this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have any questions or would like to file a complaint, please contact us by e-mail at contact@lily-et-sacha.com.
